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ISBX takes your privacy seriously. ISBX has created this Privacy Policy in
order to demonstrate our firm commitment to privacy. The following discloses in
detail our information gathering and dissemination practices for this web site:
www.isbx.com.
Please read our Privacy Policy details.
Overview
This Privacy Policy describes the information, as part of the normal
operation of our services, we collect information from you and what may happen
to that information. By visiting this website you agree to be bound by the terms
and conditions of this Privacy Policy. If you do not agree please do not use or
access our website.
Children
You must be at least 18 years old to have our permission to use our website.
Our policy is that we do not knowingly collect, use or disclose Personally
Identifiable Information about visitors under 18 years of age. If you are the
parent or guardian of a minor under 18 years of age and believe that they have
disclosed personally identifiable information to us, please contact us at
privacy@isbx.com so that we may delete the minor's information.
Collection of Your Information
Our primary purpose in collecting personal information is to provide you with
services and features that most likely meet your needs, and to customize our
service to make your experience better. We only collect personal information
about you that we consider necessary for achieving this purpose.
In general, you can browse our website without telling us who you are or
revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. If you choose to use our
services, we may require you to provide contact and identity information,
billing information, shipping information and other personal information as
indicated on the forms throughout our website. Where possible, we indicate which
fields are required and which fields are optional. You always have the option to
not provide information by choosing not to use a particular service or
feature.
Under some circumstances we may require some additional financial
information, such as, but not limited to: registering to sell and/or buy on our
website. We use your financial information, including credit card information to
verify the accuracy of your name, address, and other information, as well as to
bill you for your use of our services.
We automatically track certain information based upon your behavior on our
website. We use this information to do internal research on our members'
demographics, interests, and behavior to better understand, protect and serve
you and our community. This information may include the URL that you just came
from (whether this URL is on our website or not), which URL you next go to
(whether this URL is on our website or not), your computer browser information,
and your IP address.
We use data collection devices such as "cookies" on certain pages of our
website to help analyze our web page flow, measure promotional effectiveness,
and promote trust and safety. "Cookies" are small files placed on your hard
drive that assist us in providing our services. We offer certain features that
are only available through the use of a "cookie". We also use cookies to allow
you to enter your password less frequently during a session. Cookies can also
help us provide information that is targeted to your interests. Most cookies are
"session cookies," meaning that they are automatically deleted from your hard
drive at the end of a session. You are always free to decline our cookies if
your browser permits, although in that case you may not be able to use certain
features on our website and you may be required to reenter your password more
frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain
pages of our website that are placed by third parties. For example, if you view
a web page created by a member, there may be a "cookie" placed within that web
page. We do not control the use of cookies by third parties.
If you choose to bid, buy or sell on our website, we collect information
about your bidding, buying and selling behavior. We also collect other members'
comments about you.
If you establish a credit account with us to pay the fees we charge, we
collect some additional information, such as a billing address, a credit card
number and a credit card expiration date and tracking information from checks or
money orders.
If you choose to post messages in our forums, chat rooms or other message
areas or leave feedback for other members, we will collect that information you
provide to us. We retain this information as necessary to resolve disputes,
provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if
other members or third parties send us correspondence about your activities or
postings on our website, we may collect such information into a file specific to
you.
Use of Your Information
We use your personal information to facilitate the services you request. We
use your personal information in the file we maintain about you, and other
information we obtain from your current and past activities on our website to:
resolve disputes; troubleshoot problems; help promote safe trading; collect fees
owed; measure consumer interest in our products and services, inform you about
online and offline offers, products, services, and updates; customize your
experience; detect and protect us against error, fraud and other criminal
activity; and as otherwise described to you at the time of collection. At times,
we may look across multiple members to identify problems or resolve disputes,
and in particular we may examine your personal information to identify members
using multiple Member IDs or aliases. We may compare and review your personal
information for errors, omissions and for accuracy.
If you choose to list an item for sale on the our site or otherwise provide
us with your financial information, we use your address and billing information
to bill you and provide associated support.
You agree that we may use personal information about you to improve our
marketing and promotional efforts, to analyze site usage, improve our content
and product offerings, and customize our website’s content, layout, and
services. These uses improve our website and better tailor it to meet your
needs, so as to provide you better experience while using our website.
You agree that we may use your personal information to contact you and
deliver information to you that, in some cases, are targeted to your interests,
administrative notices, product offerings, and communications relevant to your
use of our website. By accepting the Privacy Policy, you expressly agree to
receive this information. If you do not wish to receive these communications, we
encourage you to opt out of the receipt of certain communications. You may make
changes to your notification preferences at any time.
Disclosure of Your Information
As a matter of policy, we do not sell or rent any of your personal
information to third parties for their marketing purposes without your explicit
consent. However, the following describes some of the ways that your personal
information may be disclosed in the normal scope of business to provide our
services.
Advertisers. We aggregate (gather up data across all member accounts)
personal information and disclose such information in a non-personally
identifiable manner to advertisers and other third parties for their marketing
and promotional purposes. However, in these situations, we do not disclose to
these entities any information that could be used to identify you personally.
Certain information, such as your name, email address, password, credit card
number, and bank account number, are not disclosed to these third parties in a
personally identifiable manner without your explicit consent.
ISBX Community. Your Member ID is displayed throughout the website and is
therefore available to the public. All of your activities on the website will be
identifiable to your Member ID. Other people can see your bids, items that you
have purchased in the past, your feedback rating and associated comments, your
postings on our website, and so on. Therefore, if you associate your name with
your Member ID, the people you have revealed your name to will be able to
personally identify your ISBX activities. Although we take precautionary
measures, others may illegally attempt to automatically collect your email
address from our website. We also provide a number of ways to allow other
members to find out more about you and your site activities, such as our feature
that allows members to quickly see all of the items you are offering at the
time. If you are involved in a transaction, we have features that allow other
members to view your email address and obtain your contact and shipping
information to help complete the transaction. Further, we may send out notices
to you or other community members regarding suspicious activity or policy
violations on our website.
External Service Providers. There are a number of separate services
offered by third parties that we refer to as external service providers that may
be complimentary to your use of our website (e.g. listing agents, escrow,
authentication, mediation, shipping, packaging). If you choose to use these
separate services, disclose information to the external service providers,
and/or grant them permission to collect information about you, then their use of
your information is governed by their privacy policy. We do not disclose your
personal information to external service providers unless you provide your
explicit consent. With your consent we may provide some of your personal
information to the external service provider offering such services, for your
convenience. To prevent our disclosure of your personal information to an
external service provider, you can decline such consent or simply not use their
services. Because we do not control the privacy practices of these third
parties, you should evaluate their practices before deciding to use their
services.
Internal Service Providers for Our Operations. We may use third parties
that we refer to as internal service providers to facilitate or outsource one or
more aspects of the business, product and service operations that we provide to
you (e.g., search technology, discussion boards, bill collection, affiliate and
rewards programs, co-branded credit cards) and therefore we may provide some of
your personal information directly to these internal service providers. These
internal service providers' are subject to confidentiality agreements with us
and other legal restrictions that prohibit their use of the information we
provide them for any other purpose except to facilitate the specific outsourced
ISBX related operation, unless you have explicitly agreed or given your prior
permission to them for additional uses. In some instances, the internal service
provider may collect information directly from you. In these cases, you will be
notified of the involvement of the internal service provider, and all additional
information you provide them and their additional uses will be strictly up to
you. If you provide additional information to an internal service provider
directly, then their use of your personal information is governed by their
applicable privacy policy.
Other Corporate Entities. We share much of our data, including personal
information about you, with our subsidiaries and joint ventures that are
committed to serving your online trading needs and related services, throughout
the world. To the extent that these entities have access to your information,
they will treat it at least as protectively as they treat information they
obtain from their other members. Our subsidiaries and joint ventures follow
privacy practices no less protective of all members than our practices described
in this document, to the extent allowed by applicable law. ISBX, its
subsidiaries, its joint ventures, or any combination of such, will share some or
all of your personal information with another business entity should we plan to,
merge with, or be acquired by that business entity. Should such a combination
occur, we will require that the new combined entity follow this privacy policy
with respect to your personal information. If your personal information will be
used contrary to this policy, you will receive prior notice in as provided in
the "Notice" section of this privacy policy.
Legal Requests. ISBX cooperates with law enforcement inquiries, as well
as other third parties to enforce laws, such as: intellectual property rights,
fraud and other rights, to help protect you and the ISBX community from bad
actors. Therefore, in response to a verified request by law enforcement or other
government officials relating to a criminal investigation or alleged illegal
activity, we can (and you authorize us to) disclose your name, city, state,
telephone number, email address, Member ID history, fraud complaints, and
bidding and listing history without a subpoena. Without limiting the above, in
an effort to respect your privacy and our ability to keep the community free
from bad actors, we will not otherwise disclose your personal information to law
enforcement or other government officials without a subpoena, court order or
substantially similar legal procedure, except when we believe in good faith that
the disclosure of information is necessary to: prevent imminent physical harm or
financial loss; or report suspected illegal activity.
Due to the existing regulatory environment, we cannot ensure that all of your
private communications and other personal information will never be disclosed in
ways not otherwise described in this Privacy Policy. By way of example (without
limiting the foregoing), we may be forced to disclose personal information to
the government or third parties under certain circumstances, third parties may
unlawfully intercept or access transmissions or private communications, or
members may abuse or misuse your personal information that they collect from our
website. Therefore, although we use industry standard practices to protect your
privacy, we do not promise, and you should not expect, that your personal
information or private communications will always remain private.
Your Use of Other Members' Information
In order to facilitate interaction among all ISBX community members, our
website allows you limited access other members' contact and shipping
information. As a seller you have access to the Member ID, email address and
other contact and shipping information of the buyer or winning bidder(s), and as
a buyer or winning bidder you have access to the Member ID, email address and
other contact information of the seller.
By entering into our Member Agreement, you agree that, with respect to other
members' personal information that you obtain through our website or through an
ISBX-related communication or ISBX-facilitated transaction, ISBX hereby grants
to you a license to use such information only for: (a) ISBX-related
communications that are not unsolicited commercial messages, (b) using services
offered through ISBX (e.g. fraud complaints), and (c) any other purpose that a
member expressly agrees to after you tell them the purpose you would like to use
it for. In all cases, you must give members an opportunity to remove themselves
from your database and a chance to review what information you have collected
about them. In addition, under no circumstances, except as defined in this
section, can you disclose personal information about another member to any third
party without our consent and the consent of that member. You agree that other
members may use your personal information to communicate with you in accordance
with this section. Note that law enforcement personnel and other rights holders
are given different rights with respect to information they access.
ISBX and our members do not tolerate spam. Therefore, without limiting the
foregoing, you are not licensed to add an ISBX member, even a member who has
purchased an item from you, to your mail list (email or physical mail) without
their express consent. To report ISBX related spam to ISBX, please contact us
using spam@isbx.com.
Control of Your Password
You are responsible for all actions taken with your Member ID and password,
including fees charged to your account. Therefore we do not recommend that you
disclose your ISBX password to any third parties. If you choose to share your
Member ID and password or your personal information with third parties, you are
responsible for all actions taken with your account and therefore you should
review that third party's privacy policy. If you lose control of your password,
you may lose substantial control over your personal information and may be
subject to legally binding actions taken on your behalf. Therefore, if your
password has been compromised for any reason, you should immediately change your
password.
Accessing, Reviewing and Changing Your Personal Information
We offer you the ability to automatically review and change the information
you submit to us by logging into our website and entering in the new information
yourself. Generally, we will not modify your personal information based on your
request because it is very difficult to authenticate your account manually. You
can change your Member ID, email address, contact information, financial
information, shipping information and member preferences on our website. You
must promptly update your personal information if it changes or is inaccurate.
Once posted, you may not be able to change or remove any public postings made on
our website including our chat rooms or other message areas.
Upon your request, we will deactivate your account, contact information,
billing information, shipping information, and financial information from our
active databases. To make this request, email privacy@isbx.com. Such information will be
deactivated as soon as reasonably possible based on your account activity and in
accordance with our deactivation policy and applicable law.
We will retain in our files some personal information you have requested to
remove to prevent fraud, collect any fees owed, resolve disputes, troubleshoot
problems, assist with any investigations, enforce our Member Agreement and
comply with legal requirements as is permitted by law. Therefore, you should not
expect that all of your personal information will be completely removed from our
databases in response to your requests. However, such personal information will
be deactivated from public and member viewing and will only be available to
select ISBX personnel.
Other Information Collectors
Except as otherwise expressly included in this Privacy Policy, this document
only addresses the use and disclosure of information we collect from you. To the
extent that you disclose your information to other parties, whether they are
bidders, buyers or sellers on our website or other sites throughout the
Internet, different rules may apply to their use or disclosure of the
information you disclose to them. Since ISBX does not control the privacy
policies of third parties, you are subject to the privacy policies of that third
party. We encourage you to ask questions before you disclose your personal
information to others.
Security
Your information is stored on ISBX’s servers located in the United States. We
use procedural and technical safeguards to protect your personal information
against loss or theft as well as unauthorized access and disclosure to protect
your privacy, including encryption, "firewalls" and Secure Socket Layers. We
treat data as an asset that must be protected against loss and unauthorized
access. We employ many different security techniques to protect such data from
unauthorized access by users inside and outside ISBX. However, there is no full
proof security measure that exist on the Internet.
Notice
We may amend this Privacy Policy at any time by posting the amend terms on
our website. All amended terms shall automatically be effective 30 days after
they are initially posted on our website. In addition, we will notify you in
using your primary email address.
Questions and Concerns
If you have any questions or concerns about this Privacy Policy, the
practices of our website, or your dealings with our website, please contact us
by email at privacy@isbx.com or send us a letter at:
ISBX, Inc.
Privacy Policy Issues
1440 Veteran Ave., Suite 326
Los Angeles, CA 90024
T: 866-226-9870
F: 310-388-1346
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